Terms of Service

• Terms of Service

  Please read the following terms and conditions (these "Terms") carefully before using "Luxury Japan Virtual Travel Market" (the "Website" or the “Service”). Luxury Japan Corp. (the "Company") provides the Website/ Service, on behalf of Luxury Japan Tourism Organization.

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• Article 1　Application of these Terms

  1.    These Terms set out the matters that the Member Company set out in Article 3 should comply with when using the Website. 
  
  2.    Please read and agree to the following terms before using the Website. If you do not agree to the following, please do not use the Website. By using the Website, you are agreeing to all of the following terms. 

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• Article 2　Website

  1.    The Website provides business opportunities for Member Companies to enter into sales agreements, service agreements, and other agreements with each other regarding products, rights, etc. (the “Member Company Agreement”) as defined in Article 3. Accordingly, the Company has no responsibility, rights, or authority as a party to any Member Company Agreement and bears no responsibility regarding the Member Company Agreements. 
  
  2.    The Member Company Agreements are formed by the intent of both parties in relation to the terms and conditions, etc. of the transaction between the Member Companies as defined in Article 3. Please thoroughly confirm the terms and conditions of the transaction between the Member Companies and ensure that the Member Companies, as defined in Article 3, determine whether to carry out the transaction. 
  
  3.    In these Terms, “Seller” collectively refers to businesses, local governments, and DMOs that provide services related to luxury travel in Japan ("Luxury Travel Services").
  
  4.    In these Terms, "Buyer" collectively refers to domestic/foreign agents that arrange travel abroad for wealthy customers who spend over 1,000,000 yen per person per trip, and domestic/foreign companies that hope to provide Luxury Travel Services.

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• Article 3　Member Companies

  1.    In these Terms, “Member Company” means any party that applies to register on the Website in the manner prescribed by the Company after accepting these Terms in accordance with the process specified by the Company and that the Company approves. 
  
  2.    If the Company deems any party that applies to register on the Website inappropriate for registration as the Member Company, the Company will not acknowledge that party’s registration as the Member Company or may cancel that party’s registration, even after registration is approved. 
  
  3.    Any Member Company that is already registered may not apply for multiple registrations as the Member Company. 

• Article 4　Terms and Conditions of Application for Membership

  If the following conditions are met by the respective company, that company may apply for membership. After applying for membership, a review by Luxury Japan Tourism Organization is carried out and notice of the results of the review is given to the company.
  
  1.       Buyer Company
  (1)     The company organizes travel to destinations including Japan
  (2)     The company demonstrates a track record in providing Luxury Travel Services
  (3)     At least one year has passed since the company was incorporated
  (4)     The leader to be registered shall be authorized personnel to purchase travel products for wealthy customers
  (5)     Travel agencies that are not members of any other luxury travel organizations or networks shall provide at least one reference
  
  Seller Company
  (1) Hotels and ryokan
  　　　(A)    The company has a sufficient system for providing Luxury Travel Services
  　　　(B)    The company has guest rooms that cost at least 100,000 yen per room per night for 2 guests
  　　　(C)    The company can flexibly handle special dietary requirements such as gluten-free diets
  (2) DMCs and tour operators
  　　　(A)    The company has a sufficient system for providing Luxury Travel Services
  　　　(B)    The company has a track record of providing Luxury Travel Services
  (3) Local government and DMOs
  　　　(A)    The organization promotes Luxury Travel Services or has a plan to do so

• Article 5　Membership Fee

  1）Seller shall join for a period of one year (from April 1 of each year to March 31 of the following year) and shall pay the membership fee based on the plan applied for by the date of commencement of service. If a Seller joins in the middle of the term, the membership fee shall be calculated monthly, and the Seller shall pay the membership fee for the period from the month the Seller begins using the service until March 31 of the following year, by the date of commencement of use of the service.

  Plan	Standard plan	Active plan	Promotional plan (Active plan with a video streaming service)
  For	DMOs Local governments	Hotels Ryokan DMCs Tour operators DMOs Local governments Other related companies	Hotels Ryokan DMCs Tour operators DMOs Local governments Other related companies
  Use of mypage (administration function)	〇	〇	〇
  Posting basic information (Facilities, services, etc.)	〇	〇	〇
  Registration of travel products	〇	〇	〇
  Message function	〇	〇	〇
  Function of web meetings	×	〇	〇
  Hosting/Streaming webinars	×	〇	〇
  Posting on LJTM email newsletter	×	〇	〇
  Payment system	×	〇	〇
  Video streaming	×	×	〇
  Usage fee (p.a./excl. tax)	Free	Capital less than 5 million yen / 240,000 yen per year Capital less than 20 million yen / 360,000 yen per year Capital over 20 million yen /  600,000 yen per year	4,100,000 yen

  * The video distribution service is a service that allows Seller to display videos specified by them on the top page of this site before logging in, and is called the "Luxury Japan Channel.
  * Payment system is currently not available.
  
  2）Buyer, whether domestic or foreign, may have the membership permanently, free of charge, unless they cancel their membership or have their registration terminated.
  
  3）Membership fees shall be paid with either a credit card or by bank transfer (including overseas remittance).
  
  4）The membership fee shall not be refunded if a Member Company terminates the contract for the use of the Service (the "Service Contract") in the middle of the fiscal year of use, or if a Member Company suspends or cancels the Service.
  
  5）The Company automatically continues the Service with the Member Company unless a notice of termination is given in accordance with Article 8 of the Terms.

• Article 6　ID

  1.    The Member Company shall use the email address and password registered with the Luxury Japan Tourism Organization (collectively, “ID”) when using the Service.
  
  2.    The Member Company is individually responsible for the use and management of its ID, and must not disclose that information to any third party as the ID for the Service or allow any third party to use the ID. The Company may deem any act in relation to the Member Company carried out correctly using that Member Company’s ID as an act carried out in accordance with that Member Company’s intent, and the Member Company is responsible for any act or result of an act regarding the Service that is carried out using the Member Company’s ID, regardless of whether the act is due to the Member Company’s negligence.
  
  3.    If the Member Company’s ID is stolen, the Member Company forgets its ID, or the Member Company establishes that the Member Company’s ID is being used by a third party, the Member Company must immediately report to that effect to the Company and follow the Company’s instructions on the appropriate response to take.  
  
  4.    In principle, the Member Company may have 3 IDs per Member Company. If the Member Company wishes to have more than 3 IDs, the Member Company may obtain an additional ID by applying to the Company to that effect and obtaining the Company’s approval. In that case, the Member Company must pay 33,000 yen per annum per additional ID (including tax) to the Company for the additional ID. 
  
  5.    If, by using a third party’s ID without authorization, the Member Company causes damage to that third party or the Company, the Member Company is responsible for compensating that party for the damage incurred.

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• Article 7　Registration Information

  1.    The Company must appropriately hold and manage all registered information, including the Member Company’s ID, with the due care of a prudent manager. The Member Company’s registered information includes information that is available to the public via the Website (the “Public Registration Information”) and information that is not available to the public via the Website (the “Private Registration Information”). 
  
  2.    The Company must hold and manage the Member Company’s registration information appropriately, and the personal information (meaning “Personal Information” defined in Act on the Protection of Personal Information) contained in the Member Company’s registration information is handled in accordance with the section Handling of Personal Information on the Website set out separately.
  
  3.    The Member Company must indicate the category of public or private registration information at its responsibility using the prescribed method on the registration screen when registering the information. If the Member Company indicates that the registration information is public, the Member Company will be deemed to agree to make the Member Company’s registration information public on the Website at the time the Member Company inputs the information and applies for registration of the Member Company. 
  
  4.    The Member Company is individually responsible for any damage incurred by the Member Company as a result of information input by the Member Company as Public Registration Information and made public, and the Company is not responsible for such damage. 
  
  5.    The Member Company must not report any falsehood in relation to any item in the registration information input or reported at the time of registration. 
  
  6.    If there is a change to the Member Company’s address, telephone number, email address, or other registration information, the Member Company must promptly carry out the prescribed procedures to change that information. The Member Company is individually responsible for any damage incurred by the Member Company as a result of not carrying out the procedures for changes, and the Company is not responsible for such damage. 

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• Article 8　Termination

  1.    The Service Contract shall be renewed under the same terms and conditions for a period of one year, and the same shall apply thereafter unless either the Member Company or the Company expresses any intention for termination at least 20 days before the expiration date (the end of each fiscal year).
  
  2.    The Member Company may terminate the Service Contract by notifying the Company of their intention of cancellation at least 20 days before the expiration of the Service term (the end of each fiscal year) through a procedure on the Company’s designated website. The date of cancellation shall be the date on which the cancellation procedure is completed.
  
  3.      Even if a Member Company cancels the contract of the Service, the Member Company may apply for the Service again afterward. 

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• Article 9　Virtual business meetings

  1.    The company will not charge any commission for closing a deal when a web meeting between the Buyer and Seller results in a successful conclusion of the deal. In addition, the Company is not responsible for any transactions between Buyers and Sellers.
  
  2.    When a Seller holds a meeting with an overseas Buyer, based on the Seller's request, the Company may help as an interpreter or sales representative for a fee.
  
  3.    No system fee is charged for web meetings. 

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